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songfy

Right of withdrawal

The German version is binding. This translation is for understanding.

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day the contract was concluded.

To exercise your right of withdrawal, you must inform us (Nautigo GmbH, Schleiderweg 62, 40789 Monheim am Rhein, Deutschland, Tel. +49 2173 2640400, hello@songfy.app) of your decision to withdraw from this contract by an unequivocal statement (for example a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory. You can also fill in and submit the model withdrawal form or any other unequivocal statement electronically on our website https://songfy.app/en/widerruf. If you use this option, we will communicate to you without delay (for example by email) an acknowledgement of receipt of such a withdrawal.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

Early loss of the right of withdrawal

For a contract for the supply of digital content not supplied on a tangible medium, your right of withdrawal also expires if we have begun performance of the contract after you expressly consented to us beginning performance before the withdrawal period has expired, and you acknowledged that you lose your right of withdrawal once performance has begun.

At songfy, performance begins as soon as the song is unlocked for you after your payment. From that moment you can no longer withdraw from the contract. Your statutory rights in case of defects remain unaffected.

Withdraw from the contract online

You can declare your withdrawal here. We confirm receipt by email. Note: the right of withdrawal expires if you expressly agreed before paying and the song was unlocked afterwards (see above).

The link to your song or the reference from your payment receipt (starts with cs_ or pi_).

We send the confirmation of receipt to this address.

Model withdrawal form

If you want to withdraw from the contract, please fill in and return this form.

  • To Nautigo GmbH, Schleiderweg 62, 40789 Monheim am Rhein, Deutschland, Tel. +49 2173 2640400, hello@songfy.app:
  • I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract for the provision of the following service/the supply of the following digital content (*): personalised songfy song
  • Ordered on (*) / received on (*):
  • Song ID or payment reference:
  • Name of consumer(s):
  • Address of consumer(s):
  • Signature of consumer(s) (only if this form is notified on paper):
  • Date:

(*) Delete as appropriate.